Terms and Conditions

Welcome to Coe Crew Pools. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services

Coe Crew Pools provides professional pool and spa services, including but not limited to:

• Weekly pool maintenance
• Spa and hot tub treatment
• Filter cleaning
• Equipment repair and installation
• Pool and spa clean-up services
  

All services are subject to availability and may vary based on location and specific requirements.

2. Appointments & Scheduling

• Appointments must be scheduled in advance via phone, website form, or direct communication.
• Service times are approximate and may vary due to weather, traffic, or unforeseen circumstances.
• We reserve the right to reschedule appointments when necessary.

3. Estimates & Pricing

• Any quotes or estimates provided are based on the information available at the time.
• Final pricing may vary depending on actual service conditions, pool size, equipment condition, or additional requirements.
• Additional services requested after the initial estimate may result in extra charges.

4. Payments

• Payment is due upon completion of services unless otherwise agreed in writing.
• We reserve the right to suspend or terminate services for unpaid balances.
• Late payments may be subject to additional fees where permitted by law.

5. Customer Responsibilities

Customers agree to:

• Provide safe and clear access to the pool/spa area
• Ensure pets are secured during service visits
• Inform us of any known issues or hazards related to pool equipment or surroundings
  

Failure to meet these conditions may result in service delays or rescheduling.

6. Cancellations & Refunds

• Cancellations must be made at least 24 hours in advance.
• Same-day cancellations may be subject to a cancellation fee.
• Refunds are issued at our discretion depending on the nature of the service and circumstances.

7. Liability Disclaimer

• While we take every precaution to provide high-quality service, Coe Crew Pools is not liable for:
• Pre-existing damage to pool equipment or structures
• Issues caused by improper prior maintenance
• Delays due to weather or external factors
• Our liability is limited to the cost of the services provided.

8. Warranty & Repairs

• Any repair or installation services may include limited warranties depending on the manufacturer or service provided.
• We are not responsible for manufacturer defects or third-party equipment failures.

9. Website Use

By using our website, you agree:

• Not to misuse, hack, or interfere with website functionality
• Not to submit false or misleading information through forms
• To use the website only for lawful purposes

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

📍 Oceanside, California

📞 760-500-3844